What is ThingZo IoT Platform?
ThingZo is India's comprehensive end-to-end IoT Platform-as-a-Service (PaaS) designed for OEMs, enterprises, and startups. It provides device management, firmware updates, analytics, APIs, and industry-ready solutions to help you build, deploy, and scale connected products in 8–12 weeks.
How do I get started with ThingZo?
Getting started is simple: Sign up for an account on our website, provision your first IoT device, integrate our SDKs or APIs into your application, and start managing your device fleet. Our team provides onboarding support and documentation to guide you through every step.
What programming languages do you support?
ThingZo provides SDKs and APIs that work with multiple programming languages including Python, JavaScript, Java, C++, and Go. Our REST APIs are platform-agnostic and work with any language that can make HTTP requests.
What types of devices can I manage on ThingZo?
ThingZo supports a wide range of IoT devices including smart meters, lighting systems, appliances, automation devices, industrial sensors, wearables, and more. If your device can connect to the internet and transmit data, ThingZo can manage it.
Can I perform Over-The-Air (OTA) firmware updates?
Yes! ThingZo provides secure, encrypted OTA firmware update capabilities. You can deploy updates remotely across your entire device fleet without disrupting user experience. Our platform handles version management, rollbacks, and monitoring.
How do I onboard new devices?
Device onboarding is straightforward: Generate device credentials in the ThingZo dashboard, embed them in your device firmware, and your devices will automatically connect and authenticate with the platform. Our SDKs simplify this process significantly.
How is ThingZo priced?
ThingZo offers flexible pricing based on the number of devices and data throughput. We provide usage-based pricing with no upfront costs. Contact our sales team for a customized quote based on your specific needs and scale.
Is there a free trial available?
Yes! We offer a free trial period to help you explore ThingZo's capabilities without any commitment. The trial includes access to core features like device management, basic analytics, and API access. Contact us to start your trial today.
What is included in the platform?
Every ThingZo plan includes device management, real-time analytics dashboards, OTA firmware updates, APIs & SDKs, device telemetry storage, security features like encryption and authentication, and 24/7 customer support.
How does ThingZo ensure data security?
ThingZo implements industry-standard security practices including TLS encryption for data in transit, secure device authentication, role-based access control, regular security audits, firewalls, and intrusion detection systems. Your data is protected at multiple layers.
Is my device data encrypted?
Yes, all device data is encrypted in transit using TLS 1.2 or higher. Data at rest is also encrypted using industry-standard encryption algorithms. You have full control over data retention policies and can request data deletion anytime.
What is your platform uptime guarantee?
ThingZo maintains 99% platform uptime with a Service Level Agreement (SLA). Our infrastructure is distributed across multiple data centers with redundancy and failover capabilities to ensure high availability and reliability for your critical IoT applications.
What support options are available?
We provide comprehensive support including email support, documentation, API reference guides, SDKs with examples, dedicated account managers for enterprise customers, and technical onboarding assistance.
Can I integrate third-party services with ThingZo?
Absolutely! ThingZo's APIs and webhooks allow you to integrate with CRM systems, ERP platforms, analytics tools, cloud services, and custom applications. We support REST APIs, MQTT, and WebSockets for flexible integration options.
How can I contact ThingZo for more information?
You can reach us at support@thingzo.com or visit our contact page. Our team is available to discuss your IoT requirements, provide demos, and answer any questions about ThingZo capabilities.
